Terms and Conditions

Terms of Service
Last updated: April 2026

This website is operated by CalmPatch. Throughout the site, the terms “we”, “us” and “our” refer to CalmPatch. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.

If you do not agree to these Terms, you may not use our Services.

1. Overview

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

These Terms apply to all users, including browsers, customers, and merchants.

2. Eligibility

By using this site, you confirm that:

  • You are at least the age of majority in your country or state

  • You will not use our products for any illegal or unauthorized purpose

3. Products & Services

All products are sold exclusively online and may have limited availability.

We reserve the right to:

  • Limit quantities

  • Refuse or cancel orders

  • Discontinue products at any time

We make every effort to display products accurately, but we cannot guarantee exact color or appearance due to device differences.

4. Pricing & Payments

  • All prices are listed in USD (U.S. Dollars) unless otherwise stated

  • Prices may change at any time without notice

  • We reserve the right to cancel orders due to pricing errors

Payments are processed securely through third-party providers.

5. Shipping & Fulfillment

We partner with third-party logistics providers such as Zendrop to fulfill orders.

Estimated delivery times:

  • 🇺🇸 United States: ~8 business days

  • 🇨🇦 Canada: 8–15 business days (estimated)

  • 🇲🇽 Mexico: 8–15 business days (estimated)

⚠️ Delivery times are estimates and may be affected by:

  • Customs processing

  • Carrier delays

  • External factors beyond our control

We are not responsible for delays once the order has been shipped.

6. Order Processing & Cancellations

  • Orders are processed quickly after purchase

  • You may request cancellation within 12 hours of placing your order

After this period, we cannot guarantee cancellation as the order may already be processed or shipped.

7. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy.
👉 Please review it here: https://calmpatch.shop/pages/return-refund-policy

8. Accuracy of Information

We strive to ensure all information is accurate, but we do not guarantee that all content is:

  • Complete

  • Current

  • Error-free

We reserve the right to correct errors or update information at any time.

9. Prohibited Uses

You agree not to use our site:

  • For any unlawful purpose

  • To violate any laws or regulations

  • To transmit harmful code (viruses, malware)

  • To exploit, copy, or resell our content without permission

Violation may result in termination of access.

10. Intellectual Property

All content on this site (including images, branding, logos, and text) is the property of CalmPatch and may not be used without permission.

11. Third-Party Services

Our website may include services or links from third parties.

We are not responsible for:

  • Their content

  • Their privacy practices

  • Their terms

Use them at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, CalmPatch shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or revenue

  • Delays in shipping

  • Issues caused by third-party services

All products and services are provided “as is” and “as available”.

13. Indemnification

You agree to indemnify and hold harmless CalmPatch from any claims arising from:

  • Your violation of these Terms

  • Your misuse of our products or services

14. Changes to Terms

We reserve the right to update these Terms at any time.
Continued use of the site constitutes acceptance of any changes.

15. Governing Law

These Terms shall be governed and interpreted in accordance with applicable international e-commerce laws.

16. Contact

For any questions, contact us at:
📧 calmpatch09@gmail.com